Loox

Loox stores its reviews in Shopify’s standard product review metaobjects. FiveOh reads them from there, so you can keep collecting with Loox and display the reviews with FiveOh.

Setup

There is nothing to set up. As soon as Loox has stored a review in Shopify, FiveOh notices it, adds it to your reviews and recalculates the product’s rating. A Loox card appears on the app dashboard once the first review arrives.

New, changed and deleted reviews follow on their own: Shopify tells FiveOh about every change.

Checking that it works

Open the reviews table on the dashboard. The Loox reviews are listed there, with Loox as their source. Then open a product with Loox reviews on your storefront: the FiveOh blocks show them.

Troubleshooting

1. No reviews arrive: in your Shopify admin, open Content → Metaobjects → Product reviews. If the Loox reviews are not listed there, Loox has not stored them in Shopify yet. Check Loox’s settings for syncing reviews to Shopify.
2. A review shows without a product: Loox stored it without a product link. It counts as a store review.